Terms & Conditions
Privacy Policy — Swagatam Group of Hotels
Last Updated: 17/09/2026
Welcome to the official website of Swagatam Group of Hotels. These Terms & Conditions
("Terms") govern your access to and use of this website, including all information, content,
booking services, and features offered on it. By accessing or using this site, you agree to be
bound by these Terms in full. If you do not agree with any part of these Terms, please
discontinue use of the site immediately.
These Terms should be read together with our Privacy Policy and any additional terms
applicable to specific offers, promotions, or bookings made through the site.
1. About This Site
This website provides information about, and enables reservations at, hotels and resorts owned,
operated, or managed by Swagatam Group of Hotels, including our group property and all
affiliated resort brands ("Swagatam Hotels," "we," "us," "our").
2. Eligibility & Acceptable Use
-You must be at least 18 years of age and legally capable of entering into a binding
contract to use this site or make a reservation.
-By using this site, you confirm that you are authorized to make bookings for yourself and,
where applicable, for any other individual on whose behalf you are reserving.
-This site is intended for personal and genuine booking purposes only. You agree not to
use the site to make speculative, fraudulent, or false reservations, or any booking made
in anticipation of demand without a genuine intent to stay.
-Commercial use, resale, scraping, or bulk data collection from this site is strictly
prohibited without our prior written consent.
-You agree not to use this site to transmit spam, unsolicited communications, chain
messages, or any content that is unlawful, abusive, or harmful.
3. Accuracy of Information
We take reasonable care to ensure that the information presented on this site — including hotel
descriptions, images, room rates, and availability — is accurate and up to date. However:-
All information is provided for general reference and does not constitute professional or
binding advice.
-Information is provided on an "as available" basis, without warranties of any kind, to the
extent permitted by applicable law.
-Swagatam Hotels reserves the right to update, correct, or modify any information on this
site, including these Terms, at any time and without prior notice. Continued use of the
site following any such changes constitutes your acceptance of the revised Terms.
-We do not guarantee uninterrupted or error-free operation of the site and reserve the
right to suspend or modify any part of the site at our discretion.
We recommend guests independently verify critical booking details (dates, rates, and
property-specific policies) directly with our reservations team before finalizing travel plans.
4. Intellectual Property
All content on this site — including text, images, logos, graphics, videos, and design elements
— is the exclusive property of Swagatam Group of Hotels or is used under licence, and is
protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from any content on
this site, in whole or in part, for commercial purposes without our prior written permission.
Limited personal, non-commercial use (such as viewing or printing a booking confirmation) is permitted.
5. Hotel Reservations
-The booking feature on this site is provided solely to allow guests to check availability
and make legitimate reservations at our properties.
-A booking request does not constitute a confirmed reservation until you receive an
official confirmation (via email or on-site confirmation) from Swagatam Hotels.
-You are responsible for ensuring all details provided at the time of booking (name,
contact information, payment details, and stay dates) are accurate and complete.
-You confirm that any payment method used belongs to you or that you are authorized to
use it, and that sufficient funds are available to cover the reservation cost.
-We reserve the right to verify payment details prior to confirming any booking and to
decline or cancel a reservation in cases of suspected fraud or payment failure.
-Rates, availability, and special promotions displayed on the site are subject to change
without notice until a booking is confirmed.
-Specific booking terms — including cancellation policies, advance payment
requirements, and property-specific rules — will be communicated at the time of
reservation and form part of the binding agreement for that stay.
6. Payments & Financial Responsibility
You are financially responsible for all reservations made using your name, account, or payment
details, whether or not such bookings were authorized by you. All applicable charges, taxes,
and fees will be disclosed prior to confirmation of your booking.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Swagatam Hotels shall not be liable for any
direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability
to use, this site or its booking services — including loss of profits, business opportunity, or data
— except where such liability cannot be lawfully excluded.
Where liability cannot be excluded under applicable law, our liability shall, at our option, be limited to:
-re-performance of the affected service, or
-reimbursement of the amount paid for that specific service.
Nothing in these Terms limits any right or remedy you may have under applicable consumer
protection law that cannot be lawfully excluded or restricted.
8. Third-Party Links
This site may contain links to third-party websites (such as payment gateways or travel partners)
for your convenience. Swagatam Hotels does not control and is not responsible for the content,
accuracy, or practices of any linked third-party site. Accessing such links is done at your own
discretion and risk.
9. Security
While we implement reasonable measures to protect information transmitted through this site,
no method of internet transmission is completely secure. Any information you submit to us is
done so at your own risk, and we encourage you to review our Privacy Policy for details on how
your data is handled.
10. Suspension & Termination
Swagatam Hotels reserves the right to suspend, restrict, or terminate your access to this site at
any time, without notice, in cases of suspected misuse, fraudulent activity, or breach of these
Terms.11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or in connection with
these Terms or your use of this site shall be subject to the exclusive jurisdiction of the courts of India.
12. Contact Us
For questions regarding these Terms & Conditions, please contact:
Swagatam Group of Hotels 📧 [SWAGATAM INTERNATIONAL TARAPITH- swagatam.tarapith@gmail.com]
📧 [ARANYA RESORT- BOLPUR- resortaranya@gmail.com] 📧 [STADIA INN- KOLKATA- stadia.inn@gmail.com]
📞 [SWAGATAM INTERNATIONAL TARAPITH- +91 97353 36120, +91 89729 29538]
📞 [ARANYA RESORT- BOLPUR- +91 91639 68989, +91 91639 69191]
📞 [ADIA INN- KOLKATA- +91 62890 72759, +91 98749 52197]
These Terms & Conditions apply to Swagatam Group of Hotels and all its affiliated resort
properties.